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| Agenda |
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| 0845 |
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Registration & Breakfast Buffet |
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Telford Theatre |
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| 0930 |
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Welcome from the UKRUG Steering Group
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| 0940 |
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Fast Track Exhibitor Introductions
A maximum of one minute from each of the exhibitors |
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| 0950 |
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The view from BMC
Nigel Heney, BMC |
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Telford Theatre |
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| 1030 |
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Beyond the CMDB, Enterprise usage of Atrium technologies
Phil Hogan, Tiberone
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| 1100 |
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Coffee Break & Partner Fair |
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Telford Theatre |
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Rennie Room |
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| 1130 |
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BSM Adoption: Accelerating Value Realization
Mike Honer, Educational Services Dept., BMC
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What's new in ITSM 7.6.3?
Jon Hall, Lead Product Manager, BMC ITSM
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| 1200 |
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Managed Services and the BMC Cloud
Devoteam
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Data Imports using Meta-Update
Ben Chernys, Software Tool House Inc
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| 1230 |
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Lunch & Partner Fair |
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Telford Theatre |
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Rennie Room |
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| 1330 |
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Doug Mueller
CTO for the Service Management Business Unit, BMC
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| 1430 |
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Moving towards a high performance IT organisation
Gary Pruden, CTO, Fusion
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BMC Knowledge Management Application
Jon Hall, Lead Product Manager, BMC ITSM
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| 1500 |
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Coffee Break & Partner Fair |
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Telford Theatre |
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Rennie Room |
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1530 |
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Column Case Management
Stewart Ship, Column Technologies
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License Optimisation
Misi Mladoniczky, RRR Scandinavia AB
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1600 |
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Alert Management
Carolyn Dunlop, xMatters
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BMC service management in the Cloud
Jon Hall, Lead Product Manager, BMC ITSM
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| 1645 |
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Drinks in the exhibition area sponsored by Tiberone
Including prize draw for returned feedback sheets
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